Effective Date: [Insert Date]
At WP Ashish, we specialize in providing digital products and services. This policy outlines how we deliver these offerings to our customers.
1. Delivery of Digital Products
- All digital products (e.g., eBooks, templates, plugins, guides) will be delivered electronically.
- After a successful payment, you will receive a confirmation email containing a download link or access instructions.
- Please ensure you provide a valid email address during checkout to avoid delivery issues.
2. Access to Services
- For services (e.g., website development, consulting, or support), our team will contact you within [1-2 business days] after payment confirmation to discuss project details and timelines.
3. Delivery Timeline
- Instant Delivery: Digital products are delivered immediately upon successful payment.
- Custom Services: Delivery timelines for services depend on the scope of the project and will be communicated during the onboarding process.
4. Failed Delivery
If you do not receive your digital product or service details within the specified time:
- Check your spam/junk email folder.
- Contact us at hello@wpashish.com or +91 7079436267 for assistance.
5. Refunds and Cancellations
- As digital products are intangible and instantly delivered, we do not offer refunds for completed downloads.
- For services, cancellations may be allowed within [24 hours] of payment, provided work has not begun. Refer to our [Refund Policy] for more details.
6. Customer Support
For any issues or questions related to the delivery of digital products or services, please contact us:
- Email: hello@wpashish.com
- Phone: +91 7079436267